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Handcrafted Italian luxury meets New York sophistication. Our signature coats are designed for the woman who refuses to compromise between elegance and comfort. Feel the difference premium cashmere makes.
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FAQ
How do I know this is real cashmere and not a blend?
How do I know this is real cashmere and not a blend?
Every coat comes with a Certificate of Authenticity verifying 100% pure cashmere content. We also include detailed care instructions and information about the specific Italian mill where your fabric was woven. Our transparency is our guaranteeβwe have nothing to hide because we use nothing but the best.
I'm nervous about ordering the wrong size online. What if it doesn't fit?
I'm nervous about ordering the wrong size online. What if it doesn't fit?
We've made this worry-free! First, our detailed size guide includes measurements for bust, waist, hips, and sleeve lengthβplus fit photos on different body types. Second, our customer service team offers free virtual fit consultations via chat. Third, and most importantly: free exchanges and returns within 30 days, no questions asked. Order two sizes if you're unsureβwe'll cover the return shipping for the one that doesn't fit.
I'm between sizes. What should I order?
I'm between sizes. What should I order?
For our classic coats, we recommend sizing up if you're between sizesβthis allows for layering and a more relaxed, elegant drape. For our tailored styles, stay true to your usual size. Still unsure? Message our fit specialists, and we'll guide you based on your measurements and styling preference.
Do you ship internationally?
Do you ship internationally?
Yes! We ship to over 50 countries worldwide. No matter where you are, you can experience our luxury coats. Shipping rates are calculated at checkout based on your location, and we partner with trusted carriers (DHL, FedEx, UPS) to ensure safe, trackable delivery.
How long does shipping take?
How long does shipping take?
- US Orders: 1-3 business days with express shipping
- Canada: 3-5 business days
- UK & Europe: 3-7 business days
- Australia & New Zealand: 3-7 business days
- Rest of World: 5-8 business days
We ship from our US and European distribution centers for faster delivery. Orders placed before 2 PM EST ship the same day. You'll receive tracking information within 2 hours of your order.
What's your return policy for orders?
What's your return policy for orders?
30-day, 100% money-back guaranteeβworldwide. If you're not absolutely in love with your coat, return it for a full refund.
Do you offer international customer support?
Do you offer international customer support?
Yes! Our customer love team speaks English, French, Spanish, and German. We're available 7 days a week via email, live chat, and phone. No matter your time zone, we're here to help.












